We Are Usually Asked About

Does Northern Musicast, Inc. offer music service like XM Radio, Pandora, and Sirius for my business?

Northern Musicast is the parent company of MOOD: Appleton an independent affiliate of Mood Media™, the world’s leading provider of business music with over 150 million listeners per day.  We offer our streaming and satellite-based systems in Appleton, Marinette, Green Bay, “Fox Cities”, Oshkosh, Fond du Lac, Manitowoc and everywhere in between.  Additionally, don’t worry if you are outside this area, Mood Media™ has designed, installed and maintained more sound systems than any company in the world!

What happens if some of my audio | video equipment stops working? Can Northern Musicast, Inc. repair it?

Of course, we can!  In addition to expert design and installation, Northern Musicast, Inc. prides itself on offering a highly trained repair technician team with over 60 years of combined experience. We are a local company and live locally.  Our technical staff is dedicated to responding to service calls within 24 hours, and our weekend and holiday service is available 365 days a year.  It is the policy of Northern Musicast, Inc. to never leave you, the customer, down. Additionally, we can service your business anytime, anywhere through our Mood Media™ service network.

My commercial space is under construction. Can Northern Musicast, Inc. work with my builder to fit in the sound system? And, when should I contact you?

Of Course!  Our expert system design engineers, technicians, and sales staff are accustomed to working with architects, interior designers and builders to ensure your system meets the engineering and aesthetic requirements of your space. We provide this expert consultation at no additional charge to you!

The earlier the better for contacting Nothern Musicast, Inc. as we would love to work with your builder and architect in the design of an audio | video system that perfectly works in your space.

I have multiple business locations that are spread out geographically. Can I get them all installed at the same time?

Absolutely!  Northern Musicast, Inc. covers all of Northern Wisconsin with our service network completing installations in Appleton, Marinette, Green Bay, “Fox Cities”, Oshkosh, Fond du Lac, Manitowoc and everywhere in between, all according to your schedule.  Additionally, we work within the affiliate and corporate-owned Mood Media™ offices nationwide and even worldwide, enabling us to extend your audio and video image well beyond our backyard.

If I call for a system installation or service, who will come out to do it?

Northern Musicast, Inc. guarantees you’ll always work with an NMI employee. Our expert design, installation and service technicians receive extensive training and maintain dozens of certifications within their areas of expertise.  Our technicians have over 60 years of combined experience in the Audio | Video field!  You can rest assured that the Northern Musicast, Inc. support you count on will be available to you at every step of the way.

Looking To Change Something With Your Mood Account?

Please visit our Mood Appleton site to take care of all your Mood Music Programming,  Mood Television Programming, Mood Messaging, Mood Drive-Thru, Mood Mix, and Mood Digital Signage needs.

Looking for Nurse Call Service Solutions?

Please take the following steps:

  1. Contact our nurse call service technical team at 920-738-8282.
  2. Please click on the button below.

Didn't Find the Answer?

Take a deep breath.  It will be okay!  After all, with over 30 years experience in the business and with our technician’s over 60 years experience in the field, we probably have seen it.  We don’t say this as a challenge, but hmmm… try us!  And yes, we’ve seen the deep-fried headset.

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